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TERMS AND CONDITIONS

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Health & Safety Disclaimer:
  • By attending our classes, you confirm that you are in good physical health and are capable of participating in physical activities.
  • If you have any medical conditions or injuries, please consult your doctor before attending class. Notify your instructor of any health concerns before the session begins.
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Class passes & Pricing:​​​
  • Single class passes and class packs are valid for any scheduled Yoga, Pilates, or Barre studio class.​
  • They do not include studio series, workshops, or special events.​​
  • Class packs are for individual use only and cannot be shared or transferred between multiple people.​ 
  • No refunds will be issued for unused classes in any class packs.​​​
  • All pricing options come with specific expiry dates. Please note that extensions will not be granted for expired class packs.​
  • Single class pass: expires 12 months from the date of purchase.
  • 5-class pack: expires 5 months from the date of purchase.
  • 10-class pack: expires 10 months from the date of purchase.
 
Bookings & Walk in's:
  • Bookings are essential to secure your spot. We recommend booking via our website and online booking system. Please do not rely on emails or messages sent through Instagram or Facebook as these may not be checked in time before class.​
  • While we do accept walk-ins, please be aware that pre-booked and paid spots will take priority over walk-ins.
Late Arrivals & No Shows:
  • Please arrive at least 10 minutes before class starts. Late arrivals may not be permitted to join the class to avoid disrupting others.
Cancellations & Changes:
  • You can cancel or reschedule your booking up to 1 hour before class without penalty.
  • Cancellations made within 1 hour of class will incur a late cancellation fee or will be deducted from your class pass.
Studio Etiquette:
  • We kindly ask that you refrain from using your phone during class to maintain a calm and respectful environment for all.
Personal Belongings:
  • The studio is not responsible for any lost or stolen items. Please store your personal belongings in the designated areas, and refrain from leaving valuables in the studio space.
Special Offers & Discounts:
  • All promotional offers, discounts, or packages are subject to availability and cannot be combined with other offers. Please review specific terms for each promotion before purchasing.
Gift Vouchers:
  • Gift vouchers are non-refundable and cannot be redeemed for cash. They are valid for 12 monthsfrom the date of purchase, and they must be used for services offered by the studio.
Age Requirement:
  • To maintain a consistent and enjoyable experience for all participants, our Yoga and Pilates classes have a minimum age requirement of 16 years. This policy ensures fairness and helps avoid setting aa precedent where expectations may be requested. We kindly ask that all participants adhere to this guideline. 
Class Minimums:
  • We reserve the right to cancel or reschedule a class if there are fewer than 2 participants. You will be notified via email or text, and you may choose an alternative class or receive a refund/credit.​
 
Use of Photography/Video:
  • By attending classes, you consent to the possibility of being photographed or recorded during class for promotional or marketing purposes. If you do not wish to be featured, please notify your instructor prior to class.​
Children & Minors:
  • Classes are for ages 16 and up, unless otherwise specified. For minors (under 18), a parent or guardian must sign a consent form before participating in any class. Some classes may have specific age restrictions.​
Behaviour & Disruptions:
  • We ask that all clients behave respectfully to others and follow the instructions of the instructor. If disruptive behavior occurs, we reserve the right to ask participants to leave the class.​​
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